6 Safety Training Strategies for Diverse Workforces

In today’s dynamic work environment, the composition of the workforce is continually evolving. The number of transient teams, temporary staff and migrant workers are increasing across various industries. This diversity brings numerous benefits, including flexibility and a broad range of skills, but it also poses significant challenges for health and safety managers. Ensuring that every worker, regardless of their employment duration or background, understands and adheres to safety protocols is essential to maintaining a safe workplace. This article will outline the critical importance of safety training for these workers and effective ways to implement effective safety training for these unique worker segments.

First let’s revisit some of the different workforce segment types

Transient Teams – These are groups of workers who move from one project to another, often in industries such as construction, oil and gas, and event management.

Temporary Staff – Employees hired for short periods to meet seasonal demand or specific project needs, common in sectors like retail, agriculture, and hospitality. There were estimated to be just around 1.43 million temporary workers in the United Kingdom as of April 2024 – Source: Statista

New Starters – These are employees who have recently joined the organisation, regardless of their previous experience or expertise.

Migrant Workers – Workers who have moved from their home country to seek employment.

Some of the risks and challenges these workforce segments might face

Lack of familiarity with safety procedures

Transient and temporary workers might not be familiar with safety protocols, especially if they are working in a different industry than they are used to. This unfamiliarity increases the risk of accidents and injuries.

Inconsistent safety cultures

Workers coming from different backgrounds may have varying perceptions and practices regarding safety, which can lead to misunderstandings and non-compliance.

Language and communication barriers

Migrant workers may struggle with language differences which could make it difficult to convey safety instructions and communicate effectively in emergency situations.

Limited time for training

Temporary and transient workers often have short employment contracts, which can mean there is limited time for comprehensive safety training.

Overconfidence or underestimation of risks

New starters or transient workers with prior experience might underestimate the unique risks of the new environment, especially if they are working in a different industry or don’t fully understand the job specification, which could lead to complacency.

The importance of safety training

Here we will explore how safety training can combat a lot of these risks and challenges and create a safer healthier work environment for an entire organisation.

Reducing accidents and injuries

Proper safety training equips all workers with the knowledge to recognise hazards, understand safety procedures, and take appropriate actions to prevent accidents.

Legal compliance

Employers are legally obligated to provide a safe working environment. Training all workers ensures compliance with occupational safety and health regulations.

Promoting a safety culture

Consistent safety training fosters a unified safety culture where all employees, regardless of their background or tenure, understand and prioritise safety.

Enhancing communication

Training programs that address language barriers and cultural differences improve communication, ensuring that all workers can understand and follow safety instructions.

Boosting morale and productivity

Workers who feel safe are more likely to be satisfied with their job, leading to higher morale and productivity. Safety training shows employees that their well-being is valued.

6 ways to Implement effective safety training strategies

1. Comprehensive orientation programs

Develop thorough orientation programs for new starters and temporary staff, covering general workplace safety, specific job hazards, and emergency procedures.

2. Tailored Training for transient teams

Create modular training sessions that can be quickly adapted to different projects and sites. Ensure that transient teams receive site-specific safety briefings before starting work.

3. dedicated mentors to temporary staff

Allocating an ongoing mentor or dedicated ‘buddy’ system whereby a more permanent, experienced member of staff can shadow, train and provide feedback to new employees as they’re settling in, both from a compliance and a wellbeing perspective.

Another option could be to have a dedicated point of contact for each team that staff can go to with any questions, concerns or feedback.

Important to note – The only way this method can work in an organisation is if there is comprehensive training for all staff, and regular refreshers, as a buddy system could otherwise lead to other members of staff learning bad habits.

4. Multilingual and culturally sensitive training

Provide training materials in multiple languages and use interpreters if necessary. Consider cultural differences in the perception of safety and address them in training sessions.

Ensure the level of competence and needs of migrant workers has been assessed before they start their employment. This can be achieved by:

- Considering their English language skills and basic competencies (literacy, numeracy, physical attributes, general health, relevant work experience), as well as whether they have worked in the industry before.
- Checking whether their vocational qualifications are compatible with those in Great Britain.

For workers who do not speak or understand English well or at all, the HSE  website provides advice and guidance for migrant workers which can be translated into other languages. – Migrant worker website

5. Regular refresher courses

Conduct regular refresher courses to reinforce safety protocols and update workers on new safety practices or changes in regulations.

6. Continuous Monitoring and Feedback

Implementing systems for continuous monitoring of safety practices and gathering feedback from workers to identify gaps in training and areas for improvement. This can be achieved through regular one to one meetings and group discussions.

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Safety training for all workers regardless of the length of employment or the type of work involved is not just a regulatory requirement but a crucial component of a proactive safety management strategy. It is vital that health and safety managers recognise the unique challenges that different worker segments present and implement tailored, effective training programs.

Is your business struggling with:

Manual tracking of employee training and certifications?
Overwhelming paperwork and inconsistent records?
Uncertainty about compliance status?
Increased risks of workplace accidents and injuries?

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