Soft Skills eLearning Courses
Whether you need to enhance conflict resolution skills, boost customer service or improve time management, our Soft Skills eLearning courses provide the perfect solution.
Soft Skills eLearning Courses
Unlock the full potential of your team with a range of Soft Skills eLearning courses. Our courses cover essential soft skills that are crucial for personal and professional growth. Whether you’re looking to enhance communication, leadership, teamwork, or problem-solving abilities, our Soft Skills eLearning courses have you covered.
Explore our Soft Skills eLearning course library
Active Listening Training
Time: 10 mins
Description
This Active Listening Training course helps users to gain a better understanding of what active listening is, why it’s effective, and what can be done to improve it.
Sections
1. What is active listening?
2. How to be an active listener
Anger Management Training
Time: 10 mins
Description
This Anger Management Training course aims to educate staff on how to effectively manage their anger, ultimately improving their wellbeing and relationships as a result.
This online course can be completed in as little as 10 minutes and provides the user with a printable certificate upon completion.
Sections
1. What is Anger Management?
2. Managing Anger
An introduction to Leadership Training
Time: 15 mins
Description
This Introduction to Leadership Training course is designed for any member of staff to help them improve on their leadership qualities. The course explains what makes a good leader, how certain skills can be developed to help be a good leader, and how these skills can be implemented into the workplace.
This online course can be completed in as little as 15 minutes and provides the user with a printable certificate upon completion.
Sections
1. Leadership
2. Embracing Leadership
Coaching & Mentoring Training
Time: 20 mins
Description
This Coaching & Mentoring Training course has been built to act as an employees first step towards becoming a more effective coach or mentor.
The course is suitable for anyone, can be completed in just 20 minutes, and provides a printable certificate upon completion.
Sections
1. Coaching & Mentoring
2. Effective Coaching & Mentoring
Communication Skills Training
Time: 10 mins
Description
This Communication Skills Training provides staff with the tools they need to overcome potential barriers to effective communication. They will learn more about what communication is, how everyone communicates and the importance of communication in the workplace.
This online course can be completed in as little as 10 minutes and provides the user with a printable certificate upon completion.
Sections
1. What is Communication?
2. Overcoming Barriers
Confidence Building Training
Time: 10 mins
Description
This online training course on Confidence Building will help staff to understand the positive effects confidence can have at work and will give them tools to improve their own confidence.
This online course can be completed in as little as 10 minutes and provides the user with a printable certificate upon completion.
Sections
1. What is confidence?
2. Boost your confidence
Conflict Resolution Training
Time: 30 mins
Description
This online Conflict Resolution Training course is designed for the use of all levels of employees. This course provides the user with effective techniques and strategies to handle conflict in the workplace.
This course can be completed in just 30 minutes, and it provides the user with a printable certificate upon completion.
Sections
1. Introduction to Conflict
2. Tips & Techniques
3. Handling Serious Conflict
Creative Thinking Training
Time: 15 mins
Description
This Creative Thinking Training course aims to help users understand why creative thinking is an important skill in the workplace, as well as helping them to understand how they can practice their creative thinking.
This course can be completed in just 15 minutes, and it provides the user with a printable certificate upon completion.
Sections
1. Defining Creative Thinking
2. Improving Creative Thinking
Critical Thinking Training
Time: 15 mins
Description
This online Critical Thinking Training course can be used by all levels of employees and helps the user to better analyse and solve problems using basic logical methods.
Users can complete the course in just 15 minutes, and they will receive a printable certificate upon completion.
Sections
1. Understanding Arguments
2. Logical Reasoning
Customer Service Training
Time: 35 mins
Description
The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers.
This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion.
Sections
1. What is good customer service?
2. Communicating with your customer
3. Handling Customer Complaints
4. Room for improvement
Delivering Bad News
Time: 20 mins
Description
This Delivering Bad News Training course is designed to help members of staff gain actionable tips and strategies to deliver bad news in an effective and respectful way.
It can be completed in just 20 minutes and provides a printable certificate upon completion.
Sections
1. Delivering Bad News
2. How to deliver bad news
Effective Decision Making Training
Time: 10 mins
Description
This online Effective Decision Making Training course has been designed to assist the user in understanding how they can effectively make decisions and improve their decisiveness.
It can be completed in just 10 minutes and has been designed for the use of all employees and aims to improve their decision making skills.
Sections
1. Defining decision making
2. Making an effective decision
Effective Meetings Training
Time: 10 mins
Description
This online Effective Meetings Training course helps users understand meeting etiquette and offers advice on how to improve their participation in all types of meetings.
The course can be completed in just 10 minutes and will help users to understand how they can contribute to a meeting in order to make it effective.
Sections
1. Workplace Meetings
2. Making a Meeting Effective
Emotional Intelligence Training
Time: 10 mins
Description
This online Emotional Intelligence Training course has been designed to give staff an understanding of what it means to be emotionally intelligent and why it is important in the workplace.
The course can be completed in just 10 minutes and provides a printable certificate upon completion.
Sections
1. Defining emotional intelligence
2. Strengthening emotional intelligence
Giving and Receiving Feedback Training
Time: 20 mins
Description
Constructive feedback is a two-way conversation that keeps self awareness high, ideas flowing, and skills evolving. Anybody can give feedback, but giving constructive feedback, and receiving this feedback effectively, is an art.
This course is the perfect introduction for staff wanting to transform their personal and professional development, and their relationships. We’ll define constructive feedback, then explore how it influences self-awareness, and we’ll demonstrate how to give and receive constructive feedback.
Sections
1. Feedback
2. Giving and Receiving Feedback
Growth Mindset Training
Time: 20 mins
Description
This Growth Mindset Training course helps staff explore both a fixed and a growth mindset and gives simple yet powerful tools to develop their growth mindset.
This course is the perfect introduction for people who want to transform the way they approach challenges, learning, and ultimately, life.
Sections
1. Mindsets
2. Develop Your Growth Mindset
Mindfulness Training
Time: 10 mins
Description
Designed for any level of employee, this online Mindfulness Training course teaches the user how to understand mindfulness and put it into practice.
The course can be completed in just 10 minutes and provides the user with a printable certificate upon completion.
Sections
1. What is mindfulness?
2. Practicing mindfulness
Organisational Skills
Time: 15 mins
Description
This Organisational Skills Training course has been designed to provide staff with practical tips on how to prioritise tasks, communicate effectively, and organise their physical workspace.
The course can be completed in just 15 minutes and is suitable for any level of staff.
Sections
1. What are organisational skills?
2. How to improve your organisational skills
Presentation Skills Training
Time: 10 mins
Description
This online Presentation Skills Training course aims to help the user understand the benefits of a good presentation and how to successfully deliver an effective presentation.
The course can be completed in just 10 minutes and will ultimately help them improve on this highly valued skill.
Sections
1. What is a presentation?
2. How to be an Effective Presenter
Problem Solving Training
Time: 10 mins
Description
This online Problem Solving Training course has been designed as a starting point for improving an individual’s understanding of problem solving and its importance.
The course can be completed in as little as 10 minutes and will ultimately help them improve on this highly valued skill.
Sections
1. What is Problem Solving?
2. Problem Solving Process
Project Management Essentials Training
Time: 15 mins
Description
This online Problem Solving Training course has been designed as a starting point for improving an individual’s understanding of problem solving and its importance.
The course can be completed in as little as 10 minutes and will ultimately help them improve on this highly valued skill.
Sections
1. The Basics
2. 5 Stages of Project Management
Recognising Your Value Training
Time: 10 mins
Description
This course on Recognising your value will use the Japanese philosophy of Ikigai, this philosophy can be roughly understood as the purpose or meaning of someone’s life. This course will help staff to start their own journey of discovery.
This online course can be completed in as little as 10 minutes and provides the user with a printable certificate upon completion.
Sections
1. Ikigai: A Japanese Philosophy
2. Finding Your Ikigai
Resilience Training
Time: 35 mins
Description
This online training course provides the user with the tools needed to build resilience, which can help them better manage challenges and maintain good personal wellbeing in the face of adversity.
This 35-minute course helps the user to learn how to build resilience and deal with challenging situations, as well as covering the 5 Pillars of Resilience; Emotional Wellbeing, Future Focus, Inner Focus, Physical Health, Healthy Relationships.
Sections
1. Introduction to Resilience
2. The 5 Pillars of Resilience
3. Resilience Toolkit
Responding to Change Training
Time: 10 mins
Description
This online Responding to Change Training course is designed to enable employees to feel prepared and more comfortable when handling change. Additionally, the course aims to help the user become more open to embracing change, whether it be in a professional or personal setting.
Upon completing the course, the user will be presented with a certificate of completion.
Sections
1. Change
2. Responding to change
Setting Goals Training
Time: 10 mins
Description
This online bitesize training course is designed for the use of everybody.
Designed to help the user understand the importance of setting goals and best practices on how to achieve those goals, this training course can be completed in just 10 minutes.
Sections
1. Setting Goals
2. Goal Setting in Action
Speaking Confidently Training
Time: 10 mins
Description
This online training course has been designed with the intention to help users speak more confidently in any setting.
The 10-minute course will help the user understand what it means to speak confidently, why it is important, and how to practice speaking confidently.
Sections
1. Being a Confident Speaker
2. Becoming a Confident Speaker
Teamwork Skills
Time: 15 mins
Description
This Teamwork Skills Training course has been designed to help the user gain actionable tips and strategies to enhance their teamwork skills and achieve success with their co-workers. The course is suitable across all industry sectors for any level of employee.
Sections
1. Introducing Teamwork
2. Being Part of a Team
Time Management Training
Time: 25 mins
Description
This Time Management Training course offers the user crucial information on how to best take control of their time – both in and out of a work setting. It is designed to help the user plan and manage their time effectively, whilst providing tips on how to best avoid distractions.
This eLearning course is broken down into two simple sections that can both be completed in just 25 minutes. Upon completion of the course, the user will be provided with a printable PDF certificate
Sections
1. Planning
2. Time-bandits
Writing Effective Emails Training
Time: 10 mins
Description
This Writing Effective Emails Training course has been created to help staff understand the importance of sending an effective email.
The course can be completed in just 10 minutes and provides a printable certificate upon completion.
Sections
1. Communicating via Email
2. Writing an Effective Email
